The information provided on this website is for general purposes only. While we endeavour to keep the information up to date and correct, we make no representation or warranties of any kind about the completeness, accuracy, reliability, suitability or availability with respect to the information, products or services. Even though we are able to provide links to other website, we have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement.
Phone: 1800 737 732
Dealing with sexual assault and domestic and family violence is never easy, but qualified and experienced counsellors can provide information and refer you to services available in your area that can help. telephone counselling is available 24-7, whether you’re seeking help for yourself, a friend or relative, a colleague or a client. Professionals seeking assistance with work – induced trauma are also encouraged.
Categories: 24hr Emergency Contacts, Child and Youth Services, Domestic and Family Services, Emergency and Crisis Care Numbers, Family Services,
Phone: 1800 469 246
Provides free legal and community support services for Aboriginal families and individuals in Western Australia. This includes legal advocacy, casework, court support and representation in matters related to family violence and sexual assault. They cannot act for perpetrators of violence. The legal matters they assist with include Violence Restraining Orders (VRO’s), criminal injuries compensation, and family law issues such as child recovery orders and parenting plans.
Categories: Aboriginal and Torres Strait Islander Services, Child and Youth Services, Domestic and Family Services, Family Services, Legal Services,
Phone: (08) 9394 9200
Provides assistance to children who have been sexually abused, are exhibiting sexualised behaviours or have enacted sexual abuse against others. Available to children up to the age of 18 years. Referral from Department of Child Protection must have been received before counselling commences. However, if no referral has been received then the service can be contacted to discuss options. The perpetrator of the child abuse must be removed from the child homes.
Office locations:
Gosnells – (08) 9394 9200
Joondalup – (08) 9301 8500
Midland – (08) 9374 2409
Rockingham – (08) 9528 0702
Manjimup – (08) 9777 1945
Katanning – (08) 9821 9663
Albany – (08) 9845 6666
Categories: Child and Youth Services, Family Services,
Phone: (08) 9394 9200
Phone: (08) 9581 0583
Connect for Life Carer Support Services provides a range of flexible respite and support options for carers and families of people with a severe diagnoseable mental illness, Autism Spectrum Disorder, and intellectual disabilities. The services has been established to address the impacts of caring. The aim of these services is to provide support to carers and families to maintain their caring role whilst make the transition to NDIS and is aimed at assisting you as a carer to sustain your relationship and to enhance your own well-being.
Office Locations:
Gosnells – 9394 9200
Mandurah – 9581 0583
Categories: Family Services, General Contacts, Mental Health Services,
Phone: (08) 9394 9200
Anglicare WA – Young Parents Support Program provides support, assistance and advocacy for at risk young people under the age of 25 years, who are pregnant or have children. The service offers outreach, where a worker meets you in your home or an out of office location. During these visits the worker may provide information and support, referral to other services, advocacy and informal counselling.
Categories: Child and Youth Services, Family Services,
Phone: 1300 114 446
The Children’s Contact Service provides safe, secure and child focused environments in which children can continue to have a relationship with a parent or family member that they do not live with. We assist families with changeover and offer supervised visits. The Children’s Contact Service provide assistance with issues such as changeover services and assistance with supervised visits.
The service is designed to assist separated families who are concerned about the impact that ongoing arguments and stressful behaviours may be having on their children. In most circumstances families will use the Children’s Contact Service following the implementation of a Family Court Order or a Parenting Plan.
To arrange for either supervised visits or facilitated changeover both parents must phone their nearest service and organise an appointment. Both parents will be individually interviewed in order to complete an intake assessment form.
Office Locations:
East Perth – 1300 114 446
Joondalup – 9301 8500
Bunbury – 9720 9200
Albany – 9845 6666
Categories: Child and Youth Services, Family Services,
Phone: 1300 114 446
Counselling is offered by trained professionals who can assist with a wide variety of issues. Counselling can be provided to individuals, couples or families. Counselling is available at Anglicare sites across WA. Anglicare WA also offer telephone counselling for people who cannot attend in person, including those who live in rural or remote regions.
Categories: Domestic and Family Services, Family Services, General Contacts,
Phone: (08) 9528 0781
The Family Housing Program is a transitional supported accommodation service that provides housing and support to families who wish to stabilise and actively engage in a support plan whilst being housed for up to twelve months. This service has accommodation throughout Perth Metropolitan area, with three and four bedroom homes close to schools, community facilities and public transport.
The program is for families who have two or more children under the age of 16 in their care and require supported medium-term housing. To meet the criteria for this program, families need to be on the Housing Authority waitlist and be eligible for the Bond Assistance Loan. Please note that this service operates a waitlist and during periods of high demand the waitlist may be closed to new applicants.
The program operates metro wide, with properties in every corridor. Please call the Family Housing Enquiry Line on (08) 9528 0781 for more information.
Categories: Accommodation, Family Services,
Phone: 1300 114 446
Family Relationship Centres provide assistance to families at any stage of their lives. The Centres are for all families in need of information and support in relation to family relationships and for those families who are separated we offer family dispute resolution services.
Resources available at Family Relationship Centres include flyers and booklets from services, computers that can be used to search for information on the web, phones that are directly connected to the Family Relationship Advice Line, and staff who can provide consultation and family dispute resolution.
Family Relationship Centre Locations:
Joondalup – 9301 8500
Mandurah – 9583 1400
Kimberly – 9193 8100
Kununurra – 9166 5000
Categories: Family Services, General Contacts,
Phone: (08) 9581 0509
Making Ends Meet provides financial assistance, support and education to working families who are living in private rental accommodation and experiencing significant housing stress. This includes the payment of grants to help pay bills, negotiate repayment plans and give you the skills to manage your budget.
The program is designed to give families in crisis a foundation upon which to build a financially stable future.
Making Ends Meet is for people who are:
Office Locations:
Rockingham – 9528 0702
Mandurah – 9581 0583
Categories: Family Services, Financial Services,
Phone: 1300 114 446
Reclaiming Our Lives is a group program that supports women who have been or are victims of family and domestic violence. The program consists of eight two-hour sessions held at a safe venue, where you can share and talk openly about yourself, your relationships and your family. The program provides information about domestic violence but also encourages participating women to support each other emotionally and practically.
Office Locations:
Albany – 9845 6666
Broome (Regional Offices) – 9194 2400
East Perth – 1300 114 446
Joondalup – 9301 8500
Karratha (Main Office) – 9143 1880
Kununarra – 9166 5000
Categories: Domestic and Family Services, Family Services, General Contacts,
Phone: 1300 227 377
Counselling line 1800 007 332 8am to 5 pm Monday to Friday.
Assist people who provide unpaid care and support to a family member or friend who is frail & elderly, has dementia, a mental or chronic illness, a disability, complex needs or receives palliative care Carers provide a range of services for carers within the state.
Categories: Family Services, General Contacts, Mental Health Services,
Phone: (08)9300 7300
Phone: (08) 9325 6644
Provides a counselling service for parent/caregivers, children and teenagers aged 12 to 18 years old, to find solutions to conflicts they may be experiencing. Issues may include: abuse or violence in the family, adolescent development issues, relationship conflicts, communication difficulties, drug and/or alcohol use, school or friendship related issues, sexuality issues or adolescent mental health issues. The service provides individual counselling and/or family counselling, along with workshops, seminars and school based programs that aim to assist and educate both young people and their family.
Categories: Child and Youth Services, Domestic and Family Services, Family Services, General Contacts,
Phone: (08) 9325 6644
For families who require support to maintain and/or access medium-term, non-emergency, supported accommodation.
Categories: Accommodation, Family Services,
Phone: (08) 9325 6644
Provides counselling in the Perth area for issues related to relationship changes, conflict, depression, low self-esteem, self-confidence, loss or grief, separation, step families, communication, gambling, abuse and life transition.
Categories: Child and Youth Services, Family Services, General Contacts,
Phone: (08) 9325 6644
Phone: (08) 9300 7300
Perth: (08) 9325 6644
Joondalup: (08) 9300 7300
Provides counselling, support and linkages within the community for young people aged 12-18 yrs and their families. This service is provided for people living in the Joondalup region of Perth.
Categories: Child and Youth Services, Family Services,
Phone: (08) 9251 5777
For families with young people between the ages of 12-17 who are dealing with problematic and/or disruptive behaviour of one or more members, including self-harm, domestic violence or abuse. The program could also be beneficial for marginalised families, families in transition (separating, divorcing, step or blending families), culturally diverse families, or those who wish to improve the way they communicate, evaluate their goals, dreams and values or explore long standing issues.
Categories: Child and Youth Services, Family Services, General Contacts,
Phone: (08) 6350 1870
An intensive and targeted intervention and support service offered to children between the ages of 6-12, and their parents, who are at risk due to family circumstances, predominantly Family and Domestic Violence. The service may include a combination of coaching, family and individual therapy of 6-10 sessions and access to Support and Psycho-educational Groups. The service is offered in Cannington, Armadale and Kwinana.
Categories: Child and Youth Services, Family Services,
Phone: (08) 9421 3888
East Perth: (08) 9421 3888
Midland: (08) 9374 1400
Mirrabooka: (08) 9344 0444
Maddington: (08) 9452 5333
Provides a wide range of health services including general health, chronic diseases, dental health, environmental health, ear health, retinal eye screening, physiotherapy, podiatry, and stolen generation services
Categories: Aboriginal and Torres Strait Islander Services, Child and Youth Services, Family Services, General Contacts,
Phone: (08) 9325 6644
A Centrecare service for people experiencing personal, relationship or family problems providing a range of supports for individuals, couples and families.
Perth (08) 9325 6644
Cannington (08) 9451 1100
Esperance (08) 9083 2600
Gosnells (08) 9498 9200
Joondalup (08) 9300 7300
Kalgoorlie (08) 9080 0333
Midland (08) 9436 0600
Mirrabooka (08) 9440 0400
Category: Family Services
Phone: (08) 9224 8222
The Counselling and Consultancy Service is staffed by fully qualified Family Consultants with specialist knowledge and expertise in working with children and families experiencing relationship difficulties after separation. Services Provided are as follows
Categories: Family Services, General Contacts, Legal Services,
Assessment and coordination of services to support individuals and families to meet their goals and keep children safely at home.
Cannington/Armadale: 1300 038 850
Midland/Perth: 1300 038 380
Mirrabooka/Joondalup 1300 760 691
Fremantle/Rockingham 1300 951 190
Categories: Child and Youth Services, Domestic and Family Services, Family Services, General Contacts,
Phone: (08) 9432 9790
Provides information, options, support and advocacy to empower individuals and families with the knowledge and skills to take control of their own financial situation. Provides advice on legal issues in family law, domestic violence retraining orders and general legal issues. Open Monday – Friday 9 am to 4 pm. Must make appointment. It is for families who are low income and disadvantaged also low income families who do not meet Centrelink criteria. Must be living in the Fremantle area.
Categories: Domestic and Family Services, Family Services, Financial Services, Legal Services,
Phone: (08) 9398 1455
Provides counselling, advocacy, and referral for families or individuals experiencing financial crisis. They can assist with preparing household budgets. They can also can provide advice on matters relating to Family law, Domestic violence and child support.
Categories: Domestic and Family Services, Family Services, Financial Services, General Contacts, Legal Services,
Phone: (08) 9416 4444
Holyoake’s approach to counselling and support is to help those affected by alcohol or other drugs, as well as help those closest. This unique approach recognises that the impact of alcohol and other drug problems affects the whole family.
They have a Midland and Victoria Park office.
Categories: Aboriginal and Torres Strait Islander Services, Alcohol and Drug Services, Child and Youth Services, Family Services,
Phone: (08) 9274 7929
This service is provided by and comprises of
Indigo Junction Young People
Our Youth Service offers housing, tenancy support and education. Our goal is to provide a safe place where young people receive the support they need to set goals and work towards a positive future. We provide tailored support which includes specialist referrals, building independent living skills, job readiness and promoting links to education and training.
Services offered at our Youth Service include:
Housing
Indi House (Emergency Housing)
Indi Living Youth (Community Housing)
Support and Education
Programs
For more information:
Phone: 9274 1611
Email: youth@indigojunction.org.au
Visit: http://indigojunction.org.au/how-we-help/youth/overview/
Indigo Junction Families
The Family Service offers housing, support and education. Our team focuses on empowering families to build on their parenting and independent living skills. We also assist families to connect to specialist supports such as counselling, health and employment services where required. Families are encouraged to set personal goals as well creating a plan towards long term stable housing.
Services offered at the Family Service include:
Housing
Indi Place (On site supported housing)
Indi Living Families (Community Housing)
Support and Education
Programs
For more information:
Phone: 9250 5256
Email: family@indigojunction.org.au
Visit: http://indigojunction.org.au/how-we-help/families/overview/
Indigo Junction Community Service
Karnany Resource Centre is the base for our community service and is ideally located in the heart of Midland. Karnany provides a safe place for people to meet and share their stories. Our team builds an understanding of the person’s needs and connects them with the required services. The following services and programs operate at Karnany:
COMMUNITY PROGRAMS
FINANCIAL SUPPORT & EDUCATION HUB
OUTREACH SERVICES
We provide a space at Karnany for the following services:
CONNECTION TO OTHER SERVICES
We realise that we can’t always offer people the services they require. Through our relationships with different service providers we are able to refer people to the support they need. Visit us and we can have a chat about your situation and create a support plan together.
For more information:
Phone: 9274 7929
Email: karnany@indigojunction.org.au
Visit: http://indigojunction.org.au/how-we-help/community/overview/
Categories: 24hr Emergency Contacts, Aboriginal and Torres Strait Islander Services, Accommodation, Alcohol and Drug Services, Family Services, Financial Services, Tenancy Support Services,
Phone: (08) 9477 4346
Provides financial counselling and a range of other services including emergency relief, financial literacy, counselling, youth programs, and parenting programs for Indigenous families who are at risk and live in Belmont and surrounding areas.
Categories: Aboriginal and Torres Strait Islander Services, Child and Youth Services, Family Services, Financial Services,
Phone: 1300 650 579
Provides free telephone and internet information about many areas of law. Specialist services include: family and domestic violence, youth law and alternative dispute resolution.
Information services: through telephone information line, community legal education, this website and a range of publications and kits.
Legal advice: through duty lawyers at court or legal advice sessions, either face to face, over the telephone or by video conference to people in remote areas.
Minor assistance: through solicitors or paralegal advisors who can help you negotiate, write letters, draft documents or prepare to represent yourself in court.
Legal representation: through lawyers working for Legal Aid WA as well as private lawyers. Only people with incomes and assets below a certain level get their own lawyer.
Categories: Family Services, Legal Services,
Phone: 13 11 14
Lifeline is a National service for people experiencing a personal crisis. it is 24 hour crisis support and suicide prevention support. If you are experiencing the following please feel free to make contact.
Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, Family Services, General Contacts,
Phone: 1300 760 691
MercyCare is a lead agency for the Mirrabooka Family Support Network. The service provides family services, children’s services, counselling, drug and alcohol services, financial counselling services, legal advice, educational services and family dispute services.
Categories: Alcohol and Drug Services, Child and Youth Services, Family Services, Financial Services, General Contacts,
Phone: (08) 9442 3444
MercyCare Community Support provides activities that will enable individuals to develop the knowledge, skills and confidence they will need to manage their life. This service is available to families, individuals and community groups through appointment. Available to people living in Mirrabooka and surrounding area’s. Some of the workshops include:
Categories: Child and Youth Services, Family Services, General Contacts,
Phone: (08) 9368 9368
Phone: Country Callers: 1800 111 546
Ngala Parenting Line offers phone advice and support to parents and carers of children up to 18 years old. The phone line is open from 8:00am to 8:00pm, seven days a week. Ngala Parenting Line also offers a call back service, where an online request to be called for information can be filled out via www.ngala.com.au.
Categories: Child and Youth Services, Family Services,
Phone: (08) 9440 1663
Phone: (08) 9301 4413
Northern Suburbs Community Legal Centre provides general legal services in matters of family law, civil law, and residential tenancy. Their vision is that disadvantaged and low income earners have access to legal services. Appointments are essential, and two offices are located in Mirrabooka (9440 1663) and Joondalup (9301 4413).
Categories: Family Services, General Contacts, Legal Services,
Phone: (08) 9442 5050
Phone: 1800 653 203
The Parent Drug Information Service is a confidential, non-judgemental, 24 hour/seven days a week helpline for families and carers seeking help for alcohol or other drug use. They provide counselling, information, referral & support to families and carers seeking help for alcohol or other drug abuse.
Categories: Alcohol and Drug Services, Family Services,
Phone: (08) 9235 7028
The Support and Counselling Service (SACS) engages with the children (aged between 4 – 14 yrs) of families living in Family Supported Accommodation (in Perth’s northern suburbs including City of Swan ). SACS works alongside Supported Housing and Accommodation programmes to deliver a comprehensive service focused on the individual needs of each client. The service focuses on the child as their client, however work closely with the whole family with the hope of bringing about sustainable change for a brighter future.
Categories: Child and Youth Services, Family Services,
Phone: (08) 9440 0400
A Centrecare service for people having problems in private rental accommodation.
Categories: Accommodation, Family Services, Private Rental Accommodation,
Phone: (08) 9227 6616
Harmony Place: Harmony Place located in the inner city has six on-site crisis units, providing crisis accommodation and casework support to women with dependent children, who are escaping family and domestic violence or homelessness. Priority is given to those escaping FDV. Intakes to the service are generally Monday to Friday between 9am and 5pm.
Email: HarmonyPlace@ruah.com.au
Categories: Accommodation, Domestic and Family Services, Family Services, General Contacts,
Phone: 9349 7488
The Salvation Army Balga provides a place of support to the people in our community. These services constitutes a comprehensive level of care and range of programs that meet a variety of needs. Some of these are:
A free coffee awaits those who perhaps just need to speak with someone about personal matters.
Categories: Family Services, General Contacts,
Phone: (08) 9349 7488
The service case manages around 15 people at a time, who have found themselves facing financial hardship. The service teaches life skills in budgeting and provides paralegal support to clients requiring this service. Advocacy is a key function of this service. The Financial Counsellor works closely with Family Support Services and the Family Accommodation Programme.
This service operates 5 days per week. Inquiries can be handled by ringing (08) 9349 7488 or by appointment it further assistance is required.
Categories: Family Services, Financial Services, General Contacts,
Phone: (08) 9279 4500
The Salvation Army – Morley provides support to individuals and families facing a crisis to help them meet their immediate needs. The Salvation Army – Morley offers emergency relief services to help relieve the stresses faced by families and individuals in crisis.
Once your immediate needs have been met, the service can also help with talking to utility providers about any outstanding bills, help connect with Centrelink about getting a job, talk to police, or recommend other support services.
The Salvation Army – Morley provide other services including:
Categories: Child and Youth Services, Family Services, Financial Services, General Contacts,
Phone: 1300 659 467
Suicide Call Back Service is a nationwide service that provides 24/7 telephone, video and online professional counselling to people who are affected by suicide.
Suicide Call Back Service offers crisis support to anyone in Australia who is aged 15 years and older.
The service can help anyone who is affected by suicide, which includes:
Categories: 24hr Emergency Contacts, Child and Youth Services, Emergency and Crisis Care Numbers, Family Services, General Contacts,
Phone: (08) 6107 6257
The Compassionate Friend service is a self-help peer support group open to bereaved parents, siblings and grandparents. Its is a worldwide organisation run by volunteers, which aims to support families with the grief following the death of a child. The service offers friendship and understanding to families who are grieving the death of a child, of any age, from any cause. The service also offer support and information to relatives, friends and professionals who are helping a family.
Categories: Child and Youth Services, Family Services, General Contacts,
Phone: (08) 9401 2699
The Spiers Centre Inc is committed to making a positive difference to the lives of individuals, families and the community in the northern suburbs. We do this by providing assistance through our emergency relief, financial counselling programs, through the provision of personal development programs and support groups and by engaging volunteers in a variety of our activities.
Our opening hours are between 9.00am and 4:00 pm each weekday, and we are situated at 2 Albatross Court Heathridge.
Categories: Family Services, Financial Services,
Phone: 1300 663 298
Provides in-home counselling, interventions, treatments, mental health support, housing support, financial counselling, domestic violence support, child protection support and community health help, for parents affected by drug and alcohol use
Categories: Alcohol and Drug Services, Family Services, General Contacts,
Phone: (08) 9425 2850
Provides free emotional support and practical preparation for children under 18 years of age who are to give evidence to a court. The children involved can be victims or witnesses to any criminal charge, in any court. This includes the Magistrates Court, Children’s Court, District Court or Supreme Court. The court process can add to the stress of a child victim. However, ensuring they are adequately prepared as a witness can reduce their emotional stress and enable them to better participate in court proceedings.
Categories: Child and Youth Services, Family Services, General Contacts, Legal Services,
Phone: (08) 9263 2199
Recently merging with Anglicare WA; WA No Interest Loans Scheme (WA NILS) provides loans that are either ‘no interest’ or ‘low interest’ as well as affordable car and home contents insurance, and a matched savings scheme. Eligible clients can access a WA NILS loan of between $200 and $1,500 which has no interest, no fees and no charges attached to it.
Clients with a Healthcare Card, Pension or Veteran’s Affairs Card can apply, with loans mostly being used for essential household items and services.
Categories: Family Services, Financial Services, General Contacts,
Phone: (08) 9328 1751
Provides advice, information, representation and referral in relation to Centrelink and Family Assistance, Social Security Prosecutions and Tenancy
Categories: Family Services, General Contacts, Legal Services, Tenancy Support Services,
Phone: (08) 9350 6236
William Langford Community House offers the following programs and services within the South-East Metropolitan region.
– Financial Counselling Service
– Legal Advisory Service
– Family Support Service
– Aboriginal Family Support Service
– Emergency Relief
– Migrant English Classes
– Computer Literacy Program
– Muslim Women’s Centre – Outreach Service
– Multicultural Services Centre – Somali Outreach
– The Spot (5 – 12 years)
– A range of groups and courses
– Kapahaka/Tamariki -children from 1-12 years old learning Maori songs, dance and language
– Mums and Toddler Playgroup
– Men’s Group (conversational English for men from diverse cultural background)
– Practice Makes Perfect (conversational English group for women from diverse background)
– Registered visiting Psychologist
– Sewing and Knitting
– WA Police Outreach (Multicultural Service for Migrant)
– Personal Injury/Individual Claims Legal Service
Categories: Child and Youth Services, Family Services, General Contacts, Legal Services,
Phone: 1800 007 339
The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes phone counselling, information and advice, referral to local advocacy and support services, liaison with police if necessary and support in escaping situations of family and domestic violence. The service can refer women to safe accommodation if required.
Categories: 24hr Emergency Contacts, Domestic and Family Services, Family Services, General Contacts,
Phone: (08) 9272 8800
Phone: 1800 625 122
Women’s Legal Service WA is a community legal centre which provides legal assistance to women experiencing disadvantage in our core practice areas including:
Email: info@wlswa.org.au
Visit: www.wlswa.org.au
Categories: Domestic and Family Services, Family Services, General Contacts, Legal Services,
Phone: (08) 9218 9477
Phone: (08) 9221 2733
Aboriginal community based organisation that offers an Indigenous specific, community based, counselling and referral service that acknowledges the impact of colonisation on Indigenous Australians. Yorgum aims to provide a nurturing place and an environment which promotes the cultural strength of Indigenous Australians through a healing process that supports their spiritual, physical, intellectual, and emotional wellbeing.
Yorgum offers the following services:
Categories: Aboriginal and Torres Strait Islander Services, Child and Youth Services, Domestic and Family Services, Family Services, General Contacts,